Entries tagged as family
Wednesday, June 25 2008
New addition to the family
Well it's time to introduce our newest member of the family. 
We picked up Nina this week from a local Pet Rescue as we were looking for a companion for Duke (our other dog).
If you are wanting a pet, check out your local Pet Rescue. Saving a pet ensures it's one less pet that isn't put down unnecessarily. Most rescues do behaviour testing prior to putting them up for adoption and will also ensure they are vaccinated, spayed and micro-chipped and registered.
We met and instantly fell in love with Nina! The picture on the left is the one that they had on her advertisement.
She's an 18-month-old Blue Heeler/Cross and needed a new home. After talking with Pauline we both agreed that getting a dog from a Pet Rescue was a better option than going and buying a new puppy from a pet store. We also weren't so keen on a puppy as the extra work involved in keeping those naughty doggies out of trouble!
We also knew that young puppies also find homes much easier than older dogs.She's resting quietly at present (much to the annoyance of Duke who would love nothing better to do then jump and play all day with her!). The main reason is she's only recently come out of surgery for being spayed, micro-chipped and vaccinated. So a few more days restricting her jumping or running and she'll be right to go.
So far Nina has settled in extremely well. It's been a pleasant surprise to find she's already house-trained and let's us know when nature calls. We'll undertake some basic obedience training but generally she's pretty good already.
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As you can see, she's settling in well to her new surroundings!
Building Progress - House slab laid!
The last two weeks has seen some rapid movement on the building of our new house.
For those that have missed the updates, feel free to have a read.
Yesterday (Tuesday 24th June) the builders laid down the house slab.
The house shape is much easier to make out now, and is quite recognisable when it's compared against the house plan or the electrical plan (which includes the modifications to the base plan we've made).
It was absolutely freezing down in Bannockburn today and reached a whooping 12oC maximum. Why did I mention this? Well... even though it's quick drying cement used in slab creation, it does require some heat to actually dry the slab out!
Whilst it did eventually set, it took longer than expected. You can tell how cold it is in the photos (you'll notice the builders standing around a small fire trying to get warm!).
The slab was laid around 7:30am, but the builders were still on site mid-afternoon levelling and trying to ensure it set correctly. The boxing had to be removed to help speed up the drying process.
The 'gap' on the left hand side half way down is the location of the alfresco. This will have a concrete base added after lockup and is done as a separate step to stop cracking that would be visible.
We're going to lay exposed aggregate in that area, that will match the footpaths and driveway. The benefit of exposed aggregate is that it is not as slippery as traditional concrete (and personally I think it looks better!)
If you aren't aware what exposed aggregate is all about, click on the image for a larger view. Basically it exposes the pebbles in the concrete mix, and gives it a 'worn' look.... consider it the 'acid wash of jeans' for concrete.
Once again a big thanks to my folks for heading out to Bannockburn and taking the shots. It's great to see the progress being made. We won't be able to get down their until the weekend (work committments and the like restricting a mid-week journey). Google Maps reports it's about 67.1 km – about 1 hour 4 mins one way from our current residence to the property. So it's pretty much a 2 hour round trip... just a tad too long for a lunch time visit!
All good though, and we've made it to the first milestone.
The slab will be left to settle until this time next week when the frame will go up. Hopefully the weather holds over the next few weeks until we get to the lock-up stage. It is expected to be windy the next few days, which will assist in drying out the slab even further.
Pauline has rendered a depiction of what the final house will look like... though it's changed slightly as the roof colour had to change (the colour we chose was unavailable). We went with Woodland Grey instead. We've seen this colour used on other houses and it does come up quite nicely.
FYI: The bricks aren't that large as show in the picture, it's just been done that way so we could see how the brickwork would look on the place compared to other colour selections we had made.
If all goes according to plan we should be moving in mid Sept/October. Pauline and I are a little more realistic and we will be happy if it happens prior to Christmas.
For those that have missed the updates, feel free to have a read.
Yesterday (Tuesday 24th June) the builders laid down the house slab.
The house shape is much easier to make out now, and is quite recognisable when it's compared against the house plan or the electrical plan (which includes the modifications to the base plan we've made).
 |  |  |  |  |
It was absolutely freezing down in Bannockburn today and reached a whooping 12oC maximum. Why did I mention this? Well... even though it's quick drying cement used in slab creation, it does require some heat to actually dry the slab out!
Whilst it did eventually set, it took longer than expected. You can tell how cold it is in the photos (you'll notice the builders standing around a small fire trying to get warm!).
The slab was laid around 7:30am, but the builders were still on site mid-afternoon levelling and trying to ensure it set correctly. The boxing had to be removed to help speed up the drying process.
The 'gap' on the left hand side half way down is the location of the alfresco. This will have a concrete base added after lockup and is done as a separate step to stop cracking that would be visible. We're going to lay exposed aggregate in that area, that will match the footpaths and driveway. The benefit of exposed aggregate is that it is not as slippery as traditional concrete (and personally I think it looks better!)
If you aren't aware what exposed aggregate is all about, click on the image for a larger view. Basically it exposes the pebbles in the concrete mix, and gives it a 'worn' look.... consider it the 'acid wash of jeans' for concrete.
Once again a big thanks to my folks for heading out to Bannockburn and taking the shots. It's great to see the progress being made. We won't be able to get down their until the weekend (work committments and the like restricting a mid-week journey). Google Maps reports it's about 67.1 km – about 1 hour 4 mins one way from our current residence to the property. So it's pretty much a 2 hour round trip... just a tad too long for a lunch time visit!
All good though, and we've made it to the first milestone.
The slab will be left to settle until this time next week when the frame will go up. Hopefully the weather holds over the next few weeks until we get to the lock-up stage. It is expected to be windy the next few days, which will assist in drying out the slab even further.
Pauline has rendered a depiction of what the final house will look like... though it's changed slightly as the roof colour had to change (the colour we chose was unavailable). We went with Woodland Grey instead. We've seen this colour used on other houses and it does come up quite nicely.FYI: The bricks aren't that large as show in the picture, it's just been done that way so we could see how the brickwork would look on the place compared to other colour selections we had made.
If all goes according to plan we should be moving in mid Sept/October. Pauline and I are a little more realistic and we will be happy if it happens prior to Christmas.
Friday, June 20 2008
House Building progress
I recently posted pics of our new house getting built getting under-way with the site preparation.
Things have progressed reasonably well (albeit in between some rain - which we do actually need, but preferably after we get to the lock-up stage!)
So here are some photos over the last week.
Water, Plumbing and Electrical
The water to the property goes in and we officially have a tap! Woot!
In addition, we have had the underground electrical and plumbing go in.
Foundations
This week we saw the foundations dug out and boxing up ready for the slab to be laid.
The boxing up was finished up today (Friday). It's been covered up for the weekend as we've been getting light rain all week (and likely over the weekend). At this stage the slab is scheduled to go down on Tuesday. Speaking to the builder, we'll let that sit for about a week, and commence building frame the following week.
It's great to see the actual house start forming from a drawing to something physical now. The slab will make a big difference as the shape/size of the place will become more evident.
We're scheduled for a mid-Sept finish, though I suspect we'll run over, and we'll be happy if we're in before Christmas. Hopefully the next few weeks the weather can hold until we at least get to lock-up as not to delay the builders.
Thanks again to Mum and Dad for snapping the shots for us!
Things have progressed reasonably well (albeit in between some rain - which we do actually need, but preferably after we get to the lock-up stage!)
So here are some photos over the last week.
Water, Plumbing and Electrical
The water to the property goes in and we officially have a tap! Woot!
In addition, we have had the underground electrical and plumbing go in.
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Foundations
This week we saw the foundations dug out and boxing up ready for the slab to be laid.
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The boxing up was finished up today (Friday). It's been covered up for the weekend as we've been getting light rain all week (and likely over the weekend). At this stage the slab is scheduled to go down on Tuesday. Speaking to the builder, we'll let that sit for about a week, and commence building frame the following week.
It's great to see the actual house start forming from a drawing to something physical now. The slab will make a big difference as the shape/size of the place will become more evident.
We're scheduled for a mid-Sept finish, though I suspect we'll run over, and we'll be happy if we're in before Christmas. Hopefully the next few weeks the weather can hold until we at least get to lock-up as not to delay the builders.
Thanks again to Mum and Dad for snapping the shots for us!
Saturday, June 14 2008
Stop whining about Wine printing!
Wine is a way to run native Windows applications without Windows.
The Wine project have been able to replicate the APIs required to run quite a number of applications under their environment.
It's one way you can run your legacy Windows applications under your Linux desktop.
I daily run Wine for a number of applications for business:
Here's the blurb off their website:
This way they can keep their functionality, but move to a more secure, less restrictive (licensing) operating system and a better and more richer computing experience in my opinion.
I recently attempted to see if I could run MYOB under Wine. Currently Pauline is stuck on Windows, due to her requirement to run MYOB to do our company books. MYOB ran under Wine without a hitch.
Well... until I went to print. It went off to the dark printing gods and spat out an empty plain page -- no matter what I printed. And thus is the reason for this blog post.
If anyone does business accounting, you realise printing is a key feature. Many hectares of forests from the Amazon are destroyed each year keeping up with the legal requirement of keeping financial records. (Personally we print a lot to PDF -- but still, under Wine this was failing for us!).
Scroll through many Linux forums/help sites and you'll hear people whining and complaining about printing under Wine. It seems to have also increased with the introduction of CUPS. From what I could see people where having problems printing to a physical printer most of the time, even though their CUPS printers correctly are represented and available in Wine. (This is exactly what I was seeing -- just blank pages printed).
Unfortunately this was going to be a show-stopper. Without a way to print (paper or electronically) for MYOB the idea was dead in the water. I didn't want to run Windows XP in a virtual machine (more on that in my next post over the following days).
I decided to sit down and take a bit of a fiddle (that's a technical term!)
Really -- if CUPS-PDF didn't work, nor did my native printers attached; even a Postscript file would be sufficient (I could then feed that into ps2pdf or something similar if I really wanted it in PDF format for Emailing, or just print the Postscript file directly to the printer).
I found that within the printing application I could create a virtual printer that printed a postscript file directly to a file in Linux. Okay, that works fine under Linux... Now the big test, did it print fine with MYOB running under Wine?
I could see the printer fine (as I could with all the other CUPS printers previously). I bit my bottom lip and hit print. Low and behold... a working report!
Even better I could link the Postscript printer to the CUPS-PDF printer and it would convert it auto-magically into a PDF for me.
I since tested a range of applications under Wine and they all seem to be printing.
So if you need to print in Wine and don't want a headache, try the local Postscript virtual printer hack. It works well.
For those that want to replicate it, here is a series of pictures showing the Postscript printer properties.
And if you still don't believe.... here is some sample print jobs:
So have fun and happy printing from within Wine.
The Wine project have been able to replicate the APIs required to run quite a number of applications under their environment.
It's one way you can run your legacy Windows applications under your Linux desktop.
I daily run Wine for a number of applications for business:
- Windows Lotus Notes for my office Email/Office Databases - it's not as crappy as the native Linux one then.
- Internet Explorer 6 for those pesky websites that refuse to run without IE (many customer client websites).
- Microsoft Office for some complicated files that get garbled by OpenOffice (but that number is decreasing with every release!)
Here's the blurb off their website:
Friends, vintners, penguins, lend me your ears:I recently blogged about how hard it is for many small businesses to move off Windows. One way they can (particularly those that are on pre-Vista desktops and don't wish to go to Vista) is to utilise Wine for those legacy business Windows applications that need to run.
We come not to praise Windows, but to celebrate our increasing independence from it.
The final release candidate for Wine 1.0 will appear this Friday (13th), and barring catastrophe, Wine 1.0 itself will be released a few days later.
This way they can keep their functionality, but move to a more secure, less restrictive (licensing) operating system and a better and more richer computing experience in my opinion.
I recently attempted to see if I could run MYOB under Wine. Currently Pauline is stuck on Windows, due to her requirement to run MYOB to do our company books. MYOB ran under Wine without a hitch.
Well... until I went to print. It went off to the dark printing gods and spat out an empty plain page -- no matter what I printed. And thus is the reason for this blog post.
— – — – —
If anyone does business accounting, you realise printing is a key feature. Many hectares of forests from the Amazon are destroyed each year keeping up with the legal requirement of keeping financial records. (Personally we print a lot to PDF -- but still, under Wine this was failing for us!).
Scroll through many Linux forums/help sites and you'll hear people whining and complaining about printing under Wine. It seems to have also increased with the introduction of CUPS. From what I could see people where having problems printing to a physical printer most of the time, even though their CUPS printers correctly are represented and available in Wine. (This is exactly what I was seeing -- just blank pages printed).
Unfortunately this was going to be a show-stopper. Without a way to print (paper or electronically) for MYOB the idea was dead in the water. I didn't want to run Windows XP in a virtual machine (more on that in my next post over the following days).
I decided to sit down and take a bit of a fiddle (that's a technical term!)
MYOB running under Wine
I found that within the printing application I could create a virtual printer that printed a postscript file directly to a file in Linux. Okay, that works fine under Linux... Now the big test, did it print fine with MYOB running under Wine?
I could see the printer fine (as I could with all the other CUPS printers previously). I bit my bottom lip and hit print. Low and behold... a working report!
Even better I could link the Postscript printer to the CUPS-PDF printer and it would convert it auto-magically into a PDF for me.
I since tested a range of applications under Wine and they all seem to be printing.
So if you need to print in Wine and don't want a headache, try the local Postscript virtual printer hack. It works well.
For those that want to replicate it, here is a series of pictures showing the Postscript printer properties.
 |  |  |  |  |
And if you still don't believe.... here is some sample print jobs:
- An example MYOB Invoice printed from Wine
- An example MYOB Report printed from Wine
- The sample test print from Linux
So have fun and happy printing from within Wine.
Wednesday, June 11 2008
House building underway!
I have previously mentioned we're building a new house (both here and here).
Well on Tuesday the building commenced!
Not much to date, but they have done the site preparation, and will be digging the foundations and hopefully laying the concrete slab this week.
Obviously this will be dependent on the actual weather. This week isn't too promising, but next week is! Hopefully a 'few showers' means that work can still progress and that they are only light.
My folks were out at the block (they are also building out at Bannockburn themselves).
They took some photos to show us the progress being made. (Thanks Dad and Mum!) You can click on each image for an enlarged view.
It's great to finally have something happening on the block. It's a little frustrating doing the paperwork dance and it was November when we purchased the block. So just over 6 months later the physical work can now start.
All going well... we'll be in September - October of this year. Truthfully, we'll be happy to be in for this Christmas, anything earlier will be a bonus.
I'll post more photos as the building progresses. We'll be heading down to Bannockburn this weekend and will look at taking more shots, hopefully the plumbing and slab are done by then.
For those that want a reminder of what we're building, here is a copy of the houseplan (well we've made some minor adjustments and the carport is actually a double garage!).
We've just finished the actual final electrical and the network plans for the house.
On top of that we also think we've found the water tank we'll be putting in a 10,200L tank off the side of the house. After we move in I'll probably put another 5,000-8,000L tank off the garden shed. The smaller tank will be used to supply a vegie garden, whilst the larger one will be used for some lawn and drinking water.
I've already been doing a lot of smart planning for the garden/lawns. We'll be laying Sir Walter lawn (or similar) - which is drought tolerant but vibrant in colour.
I'll also be planting a native Australian garden. My parents gave me a wonderful book about Native Australian gardens and designs for my birthday earlier in the year. It is amazing at the rich colour and diversity that is available to us all using our own natives.
It's well worth a read for anyone considering how to reduce their water requirements but keeping a colorful and lively looking garden. Many of our own native plants show the beauty of the traditional European gardens we have traditionally planted. It's not all about mulch and grey coloured foliage!
I've actually requested that all the site excavations from the property be left on site and will be incorporating this into the design of our garden. I'll be creating undulating garden beds, with heavier water thirsty plants at the bottom whilst hardier and less water hungry plants positioned on the top of these mounds. Using this method I can use the 'natural' layout of the land to deliver the right amount of water to the various plants (either with rain or watering).
I think over the next 10 years we'll see more frustrated gardeners who have given up trying to grow a European style garden (without it dying off or turning brown) move across to this style. Like many gardens it can be setup relatively maintenance free, or not. This really depends on the type of garden and time you have available. I'll probably plant for something in the middle. The idea of getting off the computer and doing something with nature is quite appealing.
Well on Tuesday the building commenced!
Not much to date, but they have done the site preparation, and will be digging the foundations and hopefully laying the concrete slab this week.
Obviously this will be dependent on the actual weather. This week isn't too promising, but next week is! Hopefully a 'few showers' means that work can still progress and that they are only light.
Wednesday A few showers. 16oC
Thursday Showers developing. 16oC
Friday A few showers. 16oC
Saturday Becoming fine. 14oC
Sunday Fine. 15oC
Monday Fine. 16oC
Tuesday Fine. 16oC
My folks were out at the block (they are also building out at Bannockburn themselves).
They took some photos to show us the progress being made. (Thanks Dad and Mum!) You can click on each image for an enlarged view.
It's great to finally have something happening on the block. It's a little frustrating doing the paperwork dance and it was November when we purchased the block. So just over 6 months later the physical work can now start.
All going well... we'll be in September - October of this year. Truthfully, we'll be happy to be in for this Christmas, anything earlier will be a bonus.
I'll post more photos as the building progresses. We'll be heading down to Bannockburn this weekend and will look at taking more shots, hopefully the plumbing and slab are done by then.
For those that want a reminder of what we're building, here is a copy of the houseplan (well we've made some minor adjustments and the carport is actually a double garage!).
We've just finished the actual final electrical and the network plans for the house.
On top of that we also think we've found the water tank we'll be putting in a 10,200L tank off the side of the house. After we move in I'll probably put another 5,000-8,000L tank off the garden shed. The smaller tank will be used to supply a vegie garden, whilst the larger one will be used for some lawn and drinking water.
I've already been doing a lot of smart planning for the garden/lawns. We'll be laying Sir Walter lawn (or similar) - which is drought tolerant but vibrant in colour.
I'll also be planting a native Australian garden. My parents gave me a wonderful book about Native Australian gardens and designs for my birthday earlier in the year. It is amazing at the rich colour and diversity that is available to us all using our own natives.It's well worth a read for anyone considering how to reduce their water requirements but keeping a colorful and lively looking garden. Many of our own native plants show the beauty of the traditional European gardens we have traditionally planted. It's not all about mulch and grey coloured foliage!
I've actually requested that all the site excavations from the property be left on site and will be incorporating this into the design of our garden. I'll be creating undulating garden beds, with heavier water thirsty plants at the bottom whilst hardier and less water hungry plants positioned on the top of these mounds. Using this method I can use the 'natural' layout of the land to deliver the right amount of water to the various plants (either with rain or watering).
I think over the next 10 years we'll see more frustrated gardeners who have given up trying to grow a European style garden (without it dying off or turning brown) move across to this style. Like many gardens it can be setup relatively maintenance free, or not. This really depends on the type of garden and time you have available. I'll probably plant for something in the middle. The idea of getting off the computer and doing something with nature is quite appealing.
Monday, June 9 2008
Visit Disney World - in the luxury of your own home
We all enjoy a good holiday. Getting the time to take one always seems to be the problem for me however. I think I may have just found the answer...If you're like me you grew up watching The Wonderful World of Disney at 6:30pm every Sunday. Here we marveled at cartoons of Mickey, Goofy and other great Disney characters. (So much so, many the hostnames on my home network are now named after Disney characters!
).It also introduced us to classic 'childrens' movies like Herbie, 101 Dalmatians, Mary Poppins and Alice in Wonderland.
It's probably the dream of every child to visit the magical place of Disneyland or DisneyWorld.
With the help of Google you can now explore DisneyLand without leaving your chair!
Google has produced a 3D interactive representation of Disneyland inside Google Earth.
If you've got Google Earth installed try the following:
- Once Google Earth loads, search for "Disney World".
- Click on the golden Disney Mickey Ears - This will load an information window.
- In the info window click on Show Disney World in 3D.
It's nearly as good as being there!
Just think - no more queues for rides, no long-haul flight getting there, and the park is now open 24 hours for you.
Have fun exploring!
Friday, May 30 2008
Pimped out tech support
I think the recent Dilbert comic is something many computer geeks often face.
Whilst I personally haven't experienced the 'date and dump support' that Dilbert refers to hear, I do see close resemblances of it enough to annoy me.
First off let me explain the personal tech support I don't mind.
I don't mind helping friends and family out. Indeed I enjoy it. This brings me a sense of accomplishment and I love watching the light-bulbs go on when I explain a technical concept or show them how to resolve the same issue in future.
For me, family tech support is not a burden at all and something I don't mind.
Those close enough to me to receive support, don't normally just have their issue 'fixed', but an explanation of what occurred, how to resolve it in future and how to mitigate it from ever happening again.
I only recently moved my Aunt from Windows (which she's quite proficient on) across to Linux. She's now running a dual boot Windows XP and Ubuntu 8.04 system.
She has been going great guns! She's got all her peripherals working correctly (monitor/video, card reader, printer and scanner). The only bug bear we currently have is her Palm Zire 21. Though it appears a little more tweaking we will have Palm USB Syncing sorted out.
She's already finding replacement applications under Linux to do away with those she's used under Windows. And we're in the process of moving her data over.
In the long term, we'll probably remove most of the applications off Windows XP and then shrink the partition size down so she can have a larger Linux partition. There will be a few applications that are Windows only and for that she'll more than likely keep a Windows XP partition for those legacy applications (that or we migrate them into a Virtualized Windows machine using something like KVM or VMWare). Some of her 3-D FPS games however are Windows only (and not even available under Wine) -- so Windows on a real partition does have some merit here.
In that sense my Aunt has taken the lead, she's done a lot of ground work and is experimenting and learning at the same time. I love to encourage that and assist her when needed. It's fantastic watching the journey of self-discovery in relation to Linux.
It's these types of jobs (Windows or Linux) I love to see...
Those who can be bothered to take ownership of their own problem and want guidance on how to resolve it, I'm more than happy to assist!
Now, onto the types of personal support I don't like.
How many of you attend a social gathering of someone you know and whilst mingling you're introduced to someone you have never met before?
You're either introduced by your common acquaintance as the 'computer insert phrase here like guru/genius/geek/nerd'. The conversation then quickly swings to one of the following themes:
I have learnt over the years how to brush these off. Not because I can't help. Not because I'm an angry person but mainly if I don't I would find that every waking hour I would be doing personal technical support.
Anyone who works in tech support in any capacity knows that their most precise item is time (Something sadly we appear to have less and less of these days).
These naive people (it's not really there fault, granted ... but some thinking prior to speaking would help!) don't realize just how offending it can be.
Seriously, I didn't study for years and hone my skills over thousands of countless hours so I can be your walking technical wizard that you can wave over "your" issue at your whim!
Those that expect me to sit down and fix their computer for hours at a time... they are the ones I want to drop, they end up becoming multiple offenders, and never actually learn.
So is this a common occurrence for others as well?
Have you learnt how to shake of those needy tech support whores that never want anything more than you to solve their problem and aren't interested in fixing it themselves?
Seriously, what is it with computer tech support? I have friends that are plumbers, mechanics, electricians, chiropractors, lawyers and a range of other professions. I don't get them to fix my taps, car, lights, back, etc all on their personal time and for free. Why is tech support expected to be?
Seriously, I don't want to do it outside hours for a fee anyway. I'm busy enough with work, homelife and attempting to build a house anyway.
Whilst I personally haven't experienced the 'date and dump support' that Dilbert refers to hear, I do see close resemblances of it enough to annoy me.
First off let me explain the personal tech support I don't mind.
I don't mind helping friends and family out. Indeed I enjoy it.
This brings me a sense of accomplishment and I love watching the light-bulbs go on when I explain a technical concept or show them how to resolve the same issue in future.For me, family tech support is not a burden at all and something I don't mind.
Those close enough to me to receive support, don't normally just have their issue 'fixed', but an explanation of what occurred, how to resolve it in future and how to mitigate it from ever happening again.
I only recently moved my Aunt from Windows (which she's quite proficient on) across to Linux. She's now running a dual boot Windows XP and Ubuntu 8.04 system.
She has been going great guns!
She's got all her peripherals working correctly (monitor/video, card reader, printer and scanner). The only bug bear we currently have is her Palm Zire 21. Though it appears a little more tweaking we will have Palm USB Syncing sorted out. She's already finding replacement applications under Linux to do away with those she's used under Windows. And we're in the process of moving her data over.
In the long term, we'll probably remove most of the applications off Windows XP and then shrink the partition size down so she can have a larger Linux partition. There will be a few applications that are Windows only and for that she'll more than likely keep a Windows XP partition for those legacy applications (that or we migrate them into a Virtualized Windows machine using something like KVM or VMWare). Some of her 3-D FPS games however are Windows only (and not even available under Wine) -- so Windows on a real partition does have some merit here.
In that sense my Aunt has taken the lead, she's done a lot of ground work and is experimenting and learning at the same time. I love to encourage that and assist her when needed. It's fantastic watching the journey of self-discovery in relation to Linux.
It's these types of jobs (Windows or Linux) I love to see...
Those who can be bothered to take ownership of their own problem and want guidance on how to resolve it, I'm more than happy to assist!
Now, onto the types of personal support I don't like.
How many of you attend a social gathering of someone you know and whilst mingling you're introduced to someone you have never met before?
You're either introduced by your common acquaintance as the 'computer insert phrase here like guru/genius/geek/nerd'. The conversation then quickly swings to one of the following themes:
- I am thinking of buying a new computer...
- Can you get me a new computer cheap?
- Do you have a copy of insert either a Microsoft product or other proprietary software?
- Something is wrong... (goes on to explain how they have
porn advertsadverts popping up on their screen). - I clicked on this link/Email. (goes on to explain that ever since his computer does weird things -- basically infected by a virus/trojan/is now part of a zombie network).
- Where can I download (goes on to say they want pirated software/music/videos).
I have learnt over the years how to brush these off. Not because I can't help. Not because I'm an angry person but mainly if I don't I would find that every waking hour I would be doing personal technical support.
Anyone who works in tech support in any capacity knows that their most precise item is time (Something sadly we appear to have less and less of these days).
These naive people (it's not really there fault, granted ... but some thinking prior to speaking would help!) don't realize just how offending it can be.
Seriously, I didn't study for years and hone my skills over thousands of countless hours so I can be your walking technical wizard that you can wave over "your" issue at your whim!
Those that expect me to sit down and fix their computer for hours at a time... they are the ones I want to drop, they end up becoming multiple offenders, and never actually learn.
So is this a common occurrence for others as well?
Have you learnt how to shake of those needy tech support whores that never want anything more than you to solve their problem and aren't interested in fixing it themselves?
Seriously, what is it with computer tech support? I have friends that are plumbers, mechanics, electricians, chiropractors, lawyers and a range of other professions. I don't get them to fix my taps, car, lights, back, etc all on their personal time and for free. Why is tech support expected to be?
Seriously, I don't want to do it outside hours for a fee anyway. I'm busy enough with work, homelife and attempting to build a house anyway.
Sunday, May 25 2008
Building to commence - may the games begin!
I've previously blogged about building a new house.
It's taken quite some time, and a change of builder but it appears we're finally going to actually start the building process now.
We met with our builder yesterday who has informed us that our building permits have been finally approved.
With all the paperwork now done, we can commence on the actual building.
Contract wise the house is to be finished by mid-September of this year, though I am happy if we are in prior to Christmas.
I will be fantastic to move into a new place that has wired GB Ethernet throughout the house.
I'm looking forward to moving out of the rat-race and into a nice rural location. The pace will be ideal and something I've been desiring for some time.
We've made all our selections, so hopefully it's just a matter of following the plan now. (I'm sure there will be surprises but hopefully most of them are now behind us).
It's taken quite some time, and a change of builder but it appears we're finally going to actually start the building process now.
We met with our builder yesterday who has informed us that our building permits have been finally approved.
With all the paperwork now done, we can commence on the actual building.
Contract wise the house is to be finished by mid-September of this year, though I am happy if we are in prior to Christmas.
I will be fantastic to move into a new place that has wired GB Ethernet throughout the house.
I'm looking forward to moving out of the rat-race and into a nice rural location. The pace will be ideal and something I've been desiring for some time.
We've made all our selections, so hopefully it's just a matter of following the plan now. (I'm sure there will be surprises but hopefully most of them are now behind us).
Tuesday, May 13 2008
Watch the watch!
I recently posted about the lovely present my wife got me for our 10 year anniversary.
Sadly, the watch is no more.
Whilst I did really like the watch it did appear flawed.
I've had numerous analog watches over the years with day/date displays and never had a problem. This one however, just didn't wish to stay set.
As a result, everytime we set the day/date, we would find it irregular with it setting either the day or date. What didn't make matters any easier is that it had French days as well as English days. So half the time you ended up looking at MER for Wed, VEN for Fri etc. Whilst this in itself didn't bother me too much (though I would prefer an English only watch), the randomness of the day/date and also the incorrect time display made it more a piece of metal than an accurate time-keeping piece of jewelery.
Whilst away on our anniversary, we decided that it might be a good idea to return and get something that actually worked.
We weren't sure if it was the actual watch faulty or was the model in question.
Luckily, I was able to swap over the piece as Pauline purchased without me there, and was reassured that if 'he doesn't like it' I could exchange it for another watch.
Whilst I did indeed love the watch and the thought behind it. The quality I didn't.
I've had several Citizen watches over the years, and this is the first one that was of dubious quality. I like Citizen watches as they traditionally fit my wrist well and last forever.
After some reviewing and being scared off on a Day/Date combination, I decided on a Citizen Eco watch.
You've probably heard of those watches that charge themselves by swinging your wrist whilst you walk? Those are indeed Eco-Watches.
Things have moved forward in recent years, and they are now solar powered.
That's right -- solar powered!
So I have a very environmentally friendly watch now... no nasty battery chemicals.
It takes a full 12 minutes in full sunlight to charge the watch for 180 days (~ 6 months!).
The entire watch face is actually a solar panel. (Pretty funky 'eh?!).
How does it store that much charge -- there is a battery inside that stores the electrical energy - though it's not a traditional watch battery -- thus the lack of nasty battery chemicals. (So I'm told).
The watch actually fits nicely and it has a nice Fold Over Clasp with a button to release the band. This is much better then the clasp system and ensures the watch doesn't spring open. (This was a common occurrence on my pre-anniversary watch!)
For those technically inclined here's the run down:
Maker: Citizen
Sadly, the watch is no more.
Whilst I did really like the watch it did appear flawed.
I've had numerous analog watches over the years with day/date displays and never had a problem. This one however, just didn't wish to stay set.
As a result, everytime we set the day/date, we would find it irregular with it setting either the day or date. What didn't make matters any easier is that it had French days as well as English days. So half the time you ended up looking at MER for Wed, VEN for Fri etc. Whilst this in itself didn't bother me too much (though I would prefer an English only watch), the randomness of the day/date and also the incorrect time display made it more a piece of metal than an accurate time-keeping piece of jewelery.
Whilst away on our anniversary, we decided that it might be a good idea to return and get something that actually worked.
We weren't sure if it was the actual watch faulty or was the model in question.
Luckily, I was able to swap over the piece as Pauline purchased without me there, and was reassured that if 'he doesn't like it' I could exchange it for another watch.
Whilst I did indeed love the watch and the thought behind it. The quality I didn't.
I've had several Citizen watches over the years, and this is the first one that was of dubious quality. I like Citizen watches as they traditionally fit my wrist well and last forever.
Citizen Eco Watch (Model: BM6272-59P)
You've probably heard of those watches that charge themselves by swinging your wrist whilst you walk? Those are indeed Eco-Watches.
Things have moved forward in recent years, and they are now solar powered.
That's right -- solar powered!
So I have a very environmentally friendly watch now... no nasty battery chemicals.
It takes a full 12 minutes in full sunlight to charge the watch for 180 days (~ 6 months!).
The entire watch face is actually a solar panel. (Pretty funky 'eh?!).
How does it store that much charge -- there is a battery inside that stores the electrical energy - though it's not a traditional watch battery -- thus the lack of nasty battery chemicals. (So I'm told).
The watch actually fits nicely and it has a nice Fold Over Clasp with a button to release the band. This is much better then the clasp system and ensures the watch doesn't spring open. (This was a common occurrence on my pre-anniversary watch!)
For those technically inclined here's the run down:
Maker: Citizen